Frequently Asked Questions...
What Types of Cakes Do You Make?
We make cakes for any occasion. We do a variety of cake flavours and types, and can do a variety of finishes including buttercream, fondant, and even naked and semi-naked cakes. We can do anything from a 4" single tier right through to a multi-tiered wedding cake. Find out more by going to our flavours page.
What Does A Cake Cost?
The cost of a cake depends on so many factors including size, flavours, finishes ingredients and complexity. Find out more by contacting us directly.
How Do I Order a Cake?
There are a few ways to get in touch
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Head to our contact page and complete the form with as much detail as possible
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Send us a private message via our Facebook page, or
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Email us at info@cakesbythelake.com.au
We will provide you with a no obligation quotation, and if you choose to go ahead we request a minimum $50.00 non-refundable deposit to be paid within 7 days of ordering to secure your order.
Can You Deliver My Cake?
We can deliver, and in fact with our wedding cakes we strongly recommend it. There is often last minute additions we need to put on the cake at the time of setup, and of course it is one less thing you or someone else needs to worry about on the day. If you would prefer to pick up your cake we recommend bringing a friend to hold the cake for you while you drive. Speak to us regarding delivery costs to your venue or home.
Can You Replicate Another Cake?
We encourage you to search the internet and magazines to find exactly what you are looking for, however out of respect for the original cake artist's work we will not exactly copy their cake. Each cake we create is made-to-order so no two cakes will ever be the same. Feel free to send us some pictures of what you like and we will provide you with a quote.
Do You Have a Retail Outlet?
No, we are a home-based business located in Woodrising on the western side of Lake Macquarie. We do consultations by appointment and can also offer a sample of our products as part of your consultation (additional charges apply).
What Are Your Terms and Conditions?
We have terms and conditions so that we are all on the same page when it comes to payments, cancellations and your expectations. Click on the link to view our terms and conditions.